Service Excellence

Krista Osborne

KO Security Triage, LLC, provides top of the line, reliable, consistent communication and security services. Our priority is to provide world class customer service to our client base. Every customer has unique requirements and will have those needs addressed efficiently, effectively and with personal attention to detail.

We are committed to providing the highest quality products and services. In doing our work, we will:

Give highest priority to safety, security, efficiencies and effectiveness of service product and presence
Be ethical, honest, courteous, professional and respect confidentiality
Be helpful
Provide accurate information in plain language
Work with all customers to promote continuous improvement and better practice in identified service areas
Be accountable for our actions
Be fair and unbiased in our actions and decision making
Seek feedback on our products and services and use the information to monitor quality and to continuously improve
Welcome comments, suggestions and complaints
Analyze comments and complaints individually, and review collectively to identify and respond to any systemic issues
Consult, on a regular basis, with representatives of the safety, security, law enforcement and consumer base
Be customer-focused and efficient

Krista Osborne

KO Security Triage, LLC, provides top of the line, reliable, consistent communication and security services. Our priority is to provide world class customer service to our client base. Every customer has unique requirements and will have those needs addressed efficiently, effectively and with personal attention to detail.

We are committed to providing the highest quality products and services. In doing our work, we will:

Give highest priority to safety, security, efficiencies and effectiveness of service product and presence
Be ethical, honest, courteous, professional and respect confidentiality
Be helpful
Provide accurate information in plain language
Work with all customers to promote continuous improvement and better practice in identified service areas
Be accountable for our actions
Be fair and unbiased in our actions and decision making
Seek feedback on our products and services and use the information to monitor quality and to continuously improve
Welcome comments, suggestions and complaints
Analyze comments and complaints individually, and review collectively to identify and respond to any systemic issues
Consult, on a regular basis, with representatives of the safety, security, law enforcement and consumer base
Be customer-focused and efficient